COVID19 Information

Thank you for your trust in this uncertain time. We have a very close eye on the developments surrounding the COVID 19 pandemic and would like to inform you about our measures in this particular situation.

In addition to the health and safety of our workforce, our top priority is to continue to offer you excellent service and quality products.

We are following the guidelines and recommendations of the World Health Organization (WHO) to protect the health of our employees and to ensure the manufacture and delivery of your orders.

We made our workforce aware of the COVID 19 situation at an early stage and constantly remind all staff members of simple and effective measures to stay healthy, such as frequent hand washing. Facilities and devices are also disinfected at regular intervals. We encourage our team to take any signs of illness seriously and to seek medical help if necessary.

Thanks to our modern IT infrastructure, our team are working from home offices wherever it is operationally possible.
Work is carried out alternately in the production and shipping departments. We are largely avoiding the risk of infection due to the measures we have put in place. We are of course still available for you by phone and email as usual.

Meetings currently only take place via video conferencing.

Business trips, trade fairs and demonstration dates have been canceled or postponed until further notice. Visits to our location in Remscheid are also currently not possible.

Short-time work or even crisis-related layoffs are not an issue within DIMATRON. Even if there is a sharp drop in sales, we will be able to keep our team busy over a long period of time, provided the working conditions remain the same.

We have sufficient raw materials in stock to carry out all upcoming orders for you as usual. After consultation with our suppliers, no delivery bottlenecks of production-relevant materials are currently expected. Should our suppliers nevertheless encounter unpredictable delivery difficulties, we can cover many months of supply with our current inventory.

Be sure that you can expect excellent service and high-quality products from us, as usual, despite these special circumstances.

Even in times of crisis, DIMATRON remains your reliable partner in all matters relating to electrolytic marking.